Pricing
Founding client pricing
We're taking on a small group of founding clients first. This is the price they pay. Pricing for clients after the founding group hasn't been set yet.
Included in the monthly fee
- Email replies, qualifying questions and booking links for every lead you send us
- Hot-lead summaries, pre-call briefs and up to six follow-ups for quiet leads
- AI use. You don't need any software account of your own
- Monitoring, fixes, and reasonable adjustments you ask for
Terms
- 3-month minimum, then month to month. After the minimum, cancel any time by email; service runs to the end of the month you've paid for.
- Pay by card or bank account through Stripe. Setup and the first month are charged at sign-up.
- The setup fee isn't refundable once setup has started.
- At least 30 days' notice by email before any price change.
Not in the base price
- Texting: charges are passed through at cost, and we'll tell you what they are before anything is turned on.
- Facebook or Google lead ads: need your own Zapier or Make account. We scope the setup with you before quoting.
What founding clients give back
Honest feedback and, if you're happy with the results, a short testimonial. We'll ask before using your name. We don't have customer testimonials yet, and we don't guarantee any number of leads, appointments or closings.
Questions before you sign up?
Email hello@doorlume.com or call (336) 253-5009. It helps to tell us where your leads come from today, and whether you want texting or ad leads connected.
Setup
We set it up and test it before any real lead sees it.
A 20-minute call
Where your leads come from today, your service areas, the hours you take appointments, and your brokerage's wording rules.
We connect everything
Your lead form, your booking page, and where your hot-lead emails go. If you use Zillow or Realtor.com, you add one email forwarding rule; we walk you through it. What each lead source needs
We test it end to end
Test leads through every connected source: welcome email, replies, hot-lead alert, booking and opt-out. You can review the assistant's messages and tell us what to change.
You go live
Then we check in after your first week to adjust anything that feels off.
Questions
Common questions
Will it sound like a robot?
Replies are short, warm and written in plain English, two to four sentences, one question at a time, with no emojis or pressure. The best way to judge is the live demo.
Whose email do the messages come from?
Messages come from Doorlume's business email account, with your name and brokerage as the sender name and signature. Leads' replies come back to Doorlume, and the assistant answers them.
What happens when a lead is ready?
You get an urgent hot-lead email with their contact details and what they've told the assistant. The assistant keeps answering routine questions until you take over. To take over, reply to that email (or any Doorlume email about the lead), and Doorlume stops messaging them. Reply RESUME later to turn it back on. If they book through your link, you also get a pre-call brief.
Do I need to change my website or CRM?
Your website form needs to send leads to Doorlume, and we help with that. For Zillow and Realtor.com, you add one email forwarding rule. Your CRM stays as it is; Doorlume doesn't connect to it yet.
Who can see my leads' information?
You and Doorlume. We don't sell it, and we only share it with the services that run the system, such as email, calendar and messaging. See the Privacy Policy.
Founding clients
Want to talk it through?
We're setting up a small group of founding clients in Greensboro and the Triad. Email or call, and a real person will get back to you.